“Everything went incredibly smoothly and inspiring. Would highly recommend.”
Web Dev for Startup
$10,000 to $49,999
Feb. - Apr. 2020
Klein Media developed two responsive website featuring several plug-ins and functionality. They collaborated with their partners during the design process as well.
Initially, traffic increased significantly. Klein Media exceeded expectations. They communicated effectively and participated in daily standups.
CCO at established branding- and strategy agency based in Berlin and Amsterdam.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Klein Media, and what were your goals?
Klein Media was hired to build two responsive websites, optimised for mobile including various multidisciplinary plug-ins and features. Our agency organised a design sprint together with KleinMedia, collaboratively shaping both online- and off-line design and branding elements.
How did you select Klein Media and what were the deciding factors?
Klein Media is known for delivering top notch and tailored services. Finally the opportunity was there to start working together. Our deciding factors; reputation, goal-driven and personalised.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We started with a kick-off meeting, one in Berlin and one in Amsterdam. Both our offices. A comprehensive timeline was created including KPI's. Most technologies used: project management tools such as Trello, Asana and Miro. Executional technologies: Wordpress, PHP, Adobe Creative Suite.
How many people from the vendor's team worked with you, and what were their positions?
KleinMedia worked with 3 people; two senior developers and the head of strategy and operations. Our team existed of 3 people as well; our creative director, art director and head of strategy.
RESULTS & FEEDBACK
Web traffic on both websites increased with 40% every week for the first 5 weeks and has been steady ever since. Incredible CTR and retention rates. Exceeded KPI's.
Describe their project management style:
We always maintained close contact, daily stand-ups (when possible) and an ongoing digital dialogue. Clear communication; same attitude in regard to collaboration: direct, no-nonsense and most of all; enjoyable.
What did you find most impressive or unique about this company?
Modus Operandi and the vision of Klein Media is inspiring for every perspective of the collaborative process; both partner and client. They are very good in implementation and evaluation. Progressive overall attitude with great company culture. Fun, quality and performance.
Are there any areas for improvement or something they could have done differently?
Everything went incredibly smoothly and inspiring. Would highly recommend.