"The team is easy to reach and has amazing design skills." Project summary: Flatline Agency created 3D models for a consumer products company's website. They delivered around two versions of the website until finishing the end product. Three teammates worked directly with the client. Feedback summary: The company was happy with Flatline Agency's services. Their workflow was great; they kept the client in the loop throughout the project. They were easy to reach and had amazing design skills. The firm also cited no areas for improvement. Overall, the engagement was highly successful. OPPORTUNITY / CHALLENGE 3D models for the website SOLUTION We had a live kick-off in the Amsterdam office. Then we kept in touch for a few weeks and within two versions, the end product was there! RESULTS & FEEDBACK The project manager kept us in the loop during the project. The team is easy to reach and have amazing design skills.
"They really think with you and know what they're doing." Project summary: Flatline Agency provides custom development support for a used devices company. Two teammates work directly with the client on this engagement. Feedback summary: The company is happy with their website, which looks professional and well-made. Flatline Agency has open and direct communication, allowing them to fix problems quickly. They collaborate closely with the client and show mastery of their work. Overall, the engagement has been highly successful. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Flatline Agency? Some custom work we had to let done on our Shopify webshop. Flatline Agency helped out pretty well everytime. SOLUTION How did you select this vendor and what were the deciding factors? Open and direct communication. Fast and know what they're doing. RESULTS & FEEDBACK They really think with you and know what they're doing. Can you share any outcomes from the project that demonstrate progress or success? Please see our website, it looks and feels like a grown-up web shop that's build by the guys from Flatline! Thank you guys so much!
“They’re really helpful and quick to respond.” Project summary: Flatline Agency has provided web design and development services for a high-end jewelry company. They’ve completely redesigned the WordPress website and created an ordering system for B2B and B2C clients. Feedback summary: The website is ready to launch, and external stakeholders have given excellent feedback. Flatline Agency has designed a site that’s straightforward and easy to navigate, and the team stands out for their responsiveness. Overall, they communicate well through WhatsApp, Slack, and emails. OPPORTUNITY / CHALLENGE We needed to completely redesign our website and ordering system for the B2B clients. We hadn’t updated our site since 2015, so the main challenge was to get everything up to date with the latest trend and create the whole ecosystem behind it for our B2B and B2C clients. SOLUTION What was the scope of their involvement? We initially provided Flatline Agency with our guidelines and all our brand stories. They started by asking us questions about who we wanted to target and made a persona. Additionally, they researched trends. The team has developed the website on WordPress and used some plug-ins for the site. However, they’ve mainly created custom code. They’ve also advised us on cybersecurity, handled the testing, and provided maintenance services. What is the team composition? We have direct contact with eight teammates, including a co-owner, a project manager, and some developers. How did Flatline Agency perform from a project management standpoint? It’s been easy to communicate with them; we use WhatsApp, a Slack channel, and emails. They’re very responsive; it doesn’t matter if it’s 11:00 p.m. or 6:00 a.m., they always respond within a few minutes and answer our questions. Overall, giving them feedback is easy because they have their own spreadsheet for comments. What did you find most impressive about them? They’re really helpful and quick to respond.
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